What to Expect

Accessibility Checks for Websites & Online Platforms

At Icommunicate, we are proud to introduce our new Accessibility Check Service, designed to make online spaces more inclusive and usable for everyone.

Navigating a website should be simple. However, many people experience frustration when platforms are difficult to use—whether it’s unclear menus, small text, or buttons that are hard to click. For people with disability, these challenges are often significantly greater.

Many individuals rely on assistive technologies such as screen readers, alternative input devices, or communication systems. When websites are not designed with accessibility in mind, users can become excluded—sometimes giving up entirely and missing out on important opportunities like training, employment, or services.

Why Accessibility Matters

Accessibility is not just about convenience—it’s about inclusion and equal access.

The World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) provide a globally recognised framework to help ensure digital content is accessible to all users. Our service is built around these guidelines, helping you understand how your website or platform performs and where improvements can be made.

Our Accessibility Service Packages

We offer three flexible service options depending on your needs:

1. Accessibility Checklist

We assess your website or online training platform against WCAG criteria and provide a clear pass/fail checklist for each guideline.
This is a great starting point to understand your current level of accessibility.

2. Accessibility Report

You will receive a detailed 5–10 page report outlining:

  • Key accessibility issues

  • The impact on users

  • Practical recommendations for improvement

This option provides deeper insight into how accessibility barriers affect real users.

3. Report + Consultation

This comprehensive package includes:

  • A full accessibility report

  • A personalised session with your team

During the session, we will:

  • Walk through the findings

  • Explain the recommendations in plain language

  • Provide guidance on how to implement changes

  • " When Caytlin reviewed our eLearning modules, what stood out was the inclusion of lived experience in the accessibility testing. This brought a level of insight we wouldn’t have achieved through automated checks alone and gave us confidence that our courses are genuinely usable for all learners."

    Former Customer

  • "Even as a total beginner, I never felt lost. The step-by-step structure and encouragement along the way made all the difference."

    Former Customer

  • "This has been such a worthwhile investment in myself."

    Former Customer